Reference

Explore the Rules That Govern Your Account

These terms and conditions set out the binding agreement between you and sattamatkaz the moment you open an account and access any part of the platform.

Effective from account creationApplies where local law permitsCovers UPI, Paytm, PhonePe transactionsSubject to periodic updates with notice

Explore the Lobby Read FAQ

Browse the Scope of These Terms

sattamatkaz Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to sattamatkaz and the services described in these terms depends on where you are located and what your local law allows. We do not extend services to jurisdictions where doing so would conflict with applicable regulations. Your use of any feature — whether depositing via

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UPI, transferring funds through Paytm or PhonePe, accessing the lobby, or contacting support — constitutes acceptance of every clause in this document. We may update these terms from time to time; when we do, we will notify you through your registered contact details before changes take
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effect. Continued use of the platform after the effective date of any update confirms your acceptance of the revised terms. If any clause is found unenforceable, the remaining clauses continue in full force.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT

Reach Us About These Conditions

If any clause in these terms is unclear, or you need a copy of the agreement in a format that works for you, our support team can help.

Email Support Send your terms-related query to our support address and we will respond within one business day with the relevant clause reference and a plain-language explanation of what it means for your account.

Live Chat Open the chat widget from your account dashboard to speak with a support agent in real time about any clause you want clarified before you proceed with a transaction or account action.

Help Centre Our help centre hosts a full copy of the current terms, a version history so you can compare changes, and a contact form specifically for formal written requests about your rights under this agreement.

HOW WE HANDLE THIS

See How We Manage Your Account Data

Account security, data retention, and your right to request changes are all governed by the clauses below.

Data Handling

We collect only the account data required to verify identity, process payments, and maintain transaction records. No data is sold to third parties. Retention periods align with the legal requirements of the jurisdiction that applies to your account.

Cookie Policy

Cookies are used to keep your session active, remember your lobby preferences, and measure which sections of the platform see the most activity. You can manage cookie preferences through your browser settings at any time without affecting core account functions.

Account Security

Your account credentials are stored using industry-standard encryption. We do not store full card or UPI details on our servers; payment tokens handled by Paytm and PhonePe processors are governed by their own data-security standards.

Data Retention

Transaction logs, account activity records, and communication history are retained for as long as required by applicable law or as needed to resolve any open dispute. Once the retention period lapses, data is deleted or anonymised.

Your Right to Request Changes

You may request a correction to personal data we hold, ask us to close your account, or request a copy of your data by contacting support in writing. We aim to process all such requests within seven working days of receipt.

Who to Contact for Formal Matters

For any formal query about how these terms apply to your account — including disputes about transactions made via UPI, Paytm or PhonePe — direct your written request to our compliance contact listed in the help centre.

Open Answers to Your Terms Questions

The questions below address what these terms mean for your account, your rights, and how we handle common situations. If something is not covered here, our support team can walk you through the relevant clause.

The terms take effect the moment you complete account creation and access any part of the platform. By proceeding past the registration step, you confirm you have read and agree to every clause in the current version of the document.

We will notify you via your registered email address or an in-platform message before any update becomes effective. The help centre also maintains a version history so you can review exactly what changed between the previous and current versions.

Yes. Every payment action — deposits via UPI, Paytm, or PhonePe, and all withdrawals — falls under the payment conduct clauses of this agreement. The relevant payment processors also apply their own terms, which sit alongside ours.

If you disagree with any clause, you should stop using the platform and contact support in writing before taking further action. Continued use after receiving notification of updated terms constitutes acceptance of those updated terms.

Send a written request to our compliance contact via the help centre. We aim to respond within seven working days. We can provide a copy of the data we hold, correct inaccuracies, or outline the retention period that applies to your records.

Access depends on local law and is available where local law permits. We do not extend services to any region where doing so would conflict with applicable regulations, and it is your responsibility to confirm that access is lawful in your specific location.

Contact support immediately via live chat or email. We will temporarily restrict account activity while we investigate. Account security clauses in these terms set out how we handle suspected unauthorised access and the steps both parties take to resolve the situation.

Explore the Rules That Govern Your Account

Reach Us About These Conditions

See How We Manage Your Account Data

Data Handling

Cookie Policy

Account Security

Data Retention

Your Right to Request Changes

Who to Contact for Formal Matters

Open Answers to Your Terms Questions

01 When do these terms and conditions come into effect for my account?

02 How will I be informed if the terms and conditions change?

03 Do these terms cover transactions made through UPI, Paytm, and PhonePe?

04 What happens if I disagree with a clause in the terms?

05 How can I request a copy of my personal data or ask for it to be corrected?

06 Is access to sattamatkaz available everywhere in India?

07 What should I do if I believe my account has been accessed without my permission?

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