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How sattamatkaz Handles Your Personal Data

This privacy policy sets out exactly what personal data sattamatkaz collects from you, how we use it, how long we keep it, and what rights you have over…

Data collected at account openingUPI, Paytm, PhonePe transaction dataCookie and session handlingYour right to access or delete dataDirect contact path for privacy requests
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sattamatkaz How sattamatkaz Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to access, correct, or request deletion of your personal data, our privacy team is available to handle your request directly.

Privacy Email Send your data access, correction, or deletion request to our dedicated privacy address. We acknowledge every email within 48 hours and keep you updated on the status of your request throughout the process.
In-Account Chat Open the support chat from inside your sattamatkaz account and select the privacy category. Our team handles privacy queries separately from general support so your request reaches the right person without delay.
Data Request Form Submit a structured data request through the form in your account settings. This form lets you specify exactly what you need — access, correction, or deletion — and creates a reference number you can use to track progress.
HOW WE PROTECT YOU

Our Data Handling Practices in Detail

Every data-handling decision we make is aimed at keeping your account secure and your personal details private.

Data Collection

We collect only what is necessary — account registration details, payment method identifiers, and session data. We do not collect data unrelated to account operation, and we do not purchase or import third-party data lists about you.

Cookie Handling

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings; declining non-essential cookies does not affect your ability to use your account.

Account Security

Your account data is stored with encryption at rest and in transit. Access to your personal data within our systems is restricted to staff who need it to operate or secure your account, and all internal access is logged and audited.

Data Retention

We keep your account data for as long as your account is active and for a period afterwards as required by applicable law. Once the retention period ends, your data is permanently deleted from our systems unless a legal hold applies.

Who to Contact

Our designated privacy contact handles all requests related to your personal data. You can reach them via the privacy email address, the in-account chat privacy category, or the data request form — all detailed in the contact section above.

Requesting Changes

You have the right to access the personal data we hold about you, to correct inaccuracies, and to request deletion where permitted by law. Submit your request through any of our three contact paths and we will process it within the statutory timeframe.

Frequently Asked Questions About Your Privacy

The questions below cover the most common things you may want to know about how sattamatkaz handles your personal data — from what we collect at account opening to how you can ask us to delete everything we hold about you.

We collect your name, email address, date of birth, contact number, and the payment method identifiers you use — such as your UPI ID or Paytm number. We also log device and session data for security purposes at the point of account creation.

Transaction data is shared only with the payment processor needed to complete your deposit or withdrawal. We retain a transaction reference for account records but do not store full payment credentials. PhonePe, Paytm, and UPI each handle your payment details under their own privacy terms.

No. We do not sell, rent, or trade your personal data to any third party. Data is shared only with payment processors, identity verification services, and regulatory bodies where required by applicable law — and only to the extent necessary.

We keep your data for as long as your account is active and for the period afterwards required by applicable Indian law. When the retention period expires and no legal hold applies, your data is permanently and securely deleted from our systems.

Submit a data access request via the privacy email, the in-account chat privacy category, or the data request form in your account settings. We will acknowledge your request within 48 hours and provide the data within 30 days as required by law.

Yes. You can request deletion through the same three contact paths. Where local law permits deletion, we will remove your data within the statutory timeframe. Some data may be retained if required by law, and we will tell you clearly if that is the case.

We use essential session cookies to keep your account session active, and analytics cookies to understand page usage. You can disable non-essential cookies in your browser settings. Turning them off will not prevent you from accessing your account or making transactions.

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